DCO / Cooling / Error message

[DCIM_Support]

Hello. I have this error message when I try to use the colling vue.
Can someone help me please.
Best regards
rma

(CID:105467472)

[DCIM_Support]

Hi Mancino, Can you please add some screen capture(s) illustrating the location of your vertical grilles. Would it possible to ask for a copy of the latest backup file? I will shortly send you an invite to my box, just in case if you would share your solution with me, thanks. Kind regards

(CID:105467765)

[DCIM_Support]

Hello A collegue solved the issue yesterday afternoon: the left and right walls were not perfectly right! There was a very small angle with the grid so that the vertical grills were not perfectly aligned with the walls and consequently a part of the grills was outside the room… Tks for your answers. Regards Rocchino

(CID:105467770)

[DCIM_Support]

Hi Rocchino, Great!, many thanks for the update and explanation for how it is resolved, really appreciated. Kind regards

(CID:105467772)

[DCIM_Support]

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