Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!

Backing up DCE to Windows PC

EcoStruxure IT forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forΒ 
ShowΒ Β onlyΒ  | Search instead forΒ 
Did you mean:Β 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT forum
  • Backing up DCE to Windows PC
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
Cory_McDonald
Admiral Cory_McDonald Admiral
124
Jef
Admiral Jef Admiral
109
gsterling
Captain gsterling Captain
71
APC_Steve
Captain APC_Steve Captain
62
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to EcoStruxure IT forum
Solved
DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-03 12:38 AM . Last Modified: β€Ž2024-04-09 12:52 AM

0 Likes
15
1452
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-03 12:38 AM . Last Modified: β€Ž2024-04-09 12:52 AM

Backing up DCE to Windows PC

Good day,

I have a Windows 7 Machine that is only connected to DC for Monitoring. I can Ping the PC using DCE's Troubleshooting tools. I want to Dump a Back up onto a folder in the Windows PC via network as I understand this is the only way to do so. Is this possible or do I need a server specifically for backing up?

Please advise.

(CID:105467430)

Labels
  • Labels:
  • Data Center Expert
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-03 12:39 AM . Last Modified: β€Ž2024-04-09 12:52 AM

0 Likes
5
1452
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-03 12:39 AM . Last Modified: β€Ž2024-04-09 12:52 AM

Hi,

I make a backup to a share (Backup) on my laptop with a user called backup_user, this user has read/write permissions to the share backup, this is how it looks like within DCE, don't forget to enter the username like shown below and enter the computer name also in the domain field. FYI, It could be that you have to stop you're security software , like for example Mcafee during the backup.

(CID:105468738)

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 15
DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-03 12:38 AM . Last Modified: β€Ž2024-04-09 12:52 AM

0 Likes
6
1452
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-03 12:38 AM . Last Modified: β€Ž2024-04-09 12:52 AM

Hi!

You can backup on your PC.

You need to have shared folder on PC and user with permissions to write to it (for my purposes I use local account with full control permissions).

Secondly you need to configure backup on DCE.

Go through System -> Server Administration -> Backup/Restore, choose Windows share option and fill out required fields.

Then click "Test mount" button.

After that you can shedule backup.

(CID:105467438)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-03 12:38 AM . Last Modified: β€Ž2024-04-09 12:52 AM

In response to DCIM_Support
0 Likes
0
1452
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-03 12:38 AM . Last Modified: β€Ž2024-04-09 12:52 AM

When I did as such the Test mount failed any suggestions?

(CID:105467441)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-03 12:38 AM . Last Modified: β€Ž2024-04-09 12:52 AM

In response to DCIM_Support
0 Likes
0
1452
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-03 12:38 AM . Last Modified: β€Ž2024-04-09 12:52 AM

There are some reasons: 1. Incorrect settings in DCE. In "Share" field you need to write only share name, not full path to folder. 2. User have no sufficient permissions on PC. 3. You have closed needed network ports. DCE use SMB protocol for share mounting. It works on 139 port. All used ports are described here: http://dcimsupport.apc.com/display/public/UADCE725/StruxureWare+Data+Center+Expert+Security

(CID:105467442)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-03 12:38 AM . Last Modified: β€Ž2024-04-09 12:52 AM

In response to DCIM_Support
0 Likes
0
1452
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-03 12:38 AM . Last Modified: β€Ž2024-04-09 12:52 AM

I am using an Administrator account and the folder is shared to everyone no restrictions. However I noticed in the back up settings there Is a "Domain" credential to enter. I am not connected to any domain as the PC is just connected to DCE. Any thoughts?

(CID:105467450)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-03 12:38 AM . Last Modified: β€Ž2024-04-09 12:52 AM

In response to DCIM_Support
0 Likes
0
1452
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-03 12:38 AM . Last Modified: β€Ž2024-04-09 12:52 AM

In domain field you can write computer name.

(CID:105467454)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-03 12:38 AM . Last Modified: β€Ž2024-04-09 12:52 AM

In response to DCIM_Support
0 Likes
0
1452
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-03 12:38 AM . Last Modified: β€Ž2024-04-09 12:52 AM

Any help with this?

(CID:105468680)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-03 12:38 AM . Last Modified: β€Ž2024-04-09 12:52 AM

In response to DCIM_Support
0 Likes
0
1452
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-03 12:38 AM . Last Modified: β€Ž2024-04-09 12:52 AM

THANK YOU ALL πŸ˜„

(CID:105469116)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-03 12:39 AM . Last Modified: β€Ž2024-04-09 12:52 AM

0 Likes
5
1453
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-03 12:39 AM . Last Modified: β€Ž2024-04-09 12:52 AM

Hi,

I make a backup to a share (Backup) on my laptop with a user called backup_user, this user has read/write permissions to the share backup, this is how it looks like within DCE, don't forget to enter the username like shown below and enter the computer name also in the domain field. FYI, It could be that you have to stop you're security software , like for example Mcafee during the backup.

(CID:105468738)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-03 12:39 AM . Last Modified: β€Ž2024-04-09 12:52 AM

In response to DCIM_Support
0 Likes
0
1452
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-03 12:39 AM . Last Modified: β€Ž2024-04-09 12:52 AM

I've done as follows and the system failed to mount. Firewall is off, and Anti virus is off.

Captured.PNG

(CID:105469096)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-03 12:39 AM . Last Modified: β€Ž2024-04-09 12:52 AM

In response to DCIM_Support
0 Likes
0
1452
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-03 12:39 AM . Last Modified: β€Ž2024-04-09 12:52 AM

the PC is connected to the switch that the server is on, I can use the troubleshooting tools to ping the PC and I get responses. Am i Missing something?

(CID:105469097)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-03 12:39 AM . Last Modified: β€Ž2024-04-09 12:52 AM

In response to DCIM_Support
0 Likes
0
1452
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-03 12:39 AM . Last Modified: β€Ž2024-04-09 12:52 AM

You should not use subdirectory field, if you want to create your backup in "backup" folder. See my picture. If I want to create backup in root of "swshare" folder, fill only "Share" field in configuration window. If I need to create backup in "APC" subfolder, I need to write APC in subdirectory field. You should not need to point full path to folder, only share name (you can check it in "Computer Management" console) and subfolder name.

Capture.PNG

(CID:105469111)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-03 12:39 AM . Last Modified: β€Ž2024-04-09 12:52 AM

In response to DCIM_Support
0 Likes
0
1452
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-03 12:39 AM . Last Modified: β€Ž2024-04-09 12:52 AM

THANK YOU πŸ˜„

(CID:105469117)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-03 12:39 AM . Last Modified: β€Ž2024-04-09 12:52 AM

In response to DCIM_Support
0 Likes
0
1452
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-03 12:39 AM . Last Modified: β€Ž2024-04-09 12:52 AM

You are welcome! )

(CID:105469149)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-03 12:39 AM . Last Modified: β€Ž2024-04-09 12:52 AM

0 Likes
0
1452
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-03 12:39 AM . Last Modified: β€Ž2024-04-09 12:52 AM

I feel that I did as you have described in this thread, but I still cannot test mount. The one big difference is I am using a laptop remotely through a VPN connection. Can I still perform a local backup to my laptop through a VPN connection?

(CID:138811887)

Reply

Link copied. Please paste this link to share this article on your social media post.

DCIM_Support
Picard DCIM_Support
Picard

Posted: β€Ž2020-07-03 12:39 AM . Last Modified: β€Ž2023-10-31 10:16 PM

0 Likes
0
1452
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: β€Ž2020-07-03 12:39 AM . Last Modified: β€Ž2023-10-31 10:16 PM

superhero.png

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.

Reply

Link copied. Please paste this link to share this article on your social media post.

To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings Β© 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of