DCO: Changing weight properties on equipment on the floor?

[DCIM_Support]

This question was originally posted on DCIM Support by Irmantas Gudelis on 2019-04-30

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• Could you please correct weight properties in genome library of Chatsworth N-Series teraframe Gen 3. Maximum supported wight is 1134 and the rack weight is 1133.98 kg.
• Is there a way to correct rack weight when rack is already on the floor.

Thank you

(CID:143263938)

[DCIM_Support]

This answer was originally posted on DCIM Support by Jef Faridi on 2019-05-01

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Hi Irmantas,

It seems the Weight for both "GF-Series GlobalFrame Gen 2 Cabinet System" and "N-Series TeraFrame Gen 3 Network Cabinet" (in Genome Library) would need to be corrected - I have registered an enhancement case for this, so it can be corrected in a future version.

For the time being (as a workaround) we can change those rack weight in the Genomes. 

We cannot change the rack weight when it is on the floor, it can only be changed in the local Genomes. So you may need to remodel the rack(s).

Kind regards

(CID:143264252)

[DCIM_Support]

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