DCO Barcode search not working

[DCIM_Support]

This question was originally posted on DCIM Support by Fernando Diaz on 2018-01-25

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When I click on the barcode on DCO from IOS device, I get the following error. I have confirmed that safari was granted Camera Access. Has any had any issues or knows how to resolve?

This device does not support barcode scanning. Please try another device.

(CID:128068525)

[DCIM_Support]

This comment was originally posted on DCIM Support by Stanislav Kalianov on 2018-01-25

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I have it working with iPhone 6s. For production environment I would highly recommend external scanner, as camera does not perform well inside a poorly lit racks.

(CID:128068578)

[DCIM_Support]

This comment was originally posted on DCIM Support by Fernando Diaz on 2018-01-25

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I also have an iPhone 6s. Did you have to do something special? Or were you given an option to grant access to your camera? 

(CID:128068656)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Stanislav Kalianov on 2018-01-29

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Fernando Diaz - try to upgrade Safari to latest version. If that does not work, try installing Chrome.

(CID:128749432)

[DCIM_Support]

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