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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2020-07-04 04:19 AM . Last Modified: 2024-04-05 03:01 AM
When I click on the barcode on DCO from IOS device, I get the following error. I have confirmed that safari was granted Camera Access. Has any had any issues or knows how to resolve?
This device does not support barcode scanning. Please try another device.
(CID:128068525)
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Posted: 2020-07-04 04:19 AM . Last Modified: 2024-04-05 03:01 AM
Fernando Diaz - try to upgrade Safari to latest version. If that does not work, try installing Chrome.
(CID:128749432)
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Posted: 2020-07-04 04:19 AM . Last Modified: 2024-04-05 03:01 AM
I have it working with iPhone 6s. For production environment I would highly recommend external scanner, as camera does not perform well inside a poorly lit racks.
(CID:128068578)
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Posted: 2020-07-04 04:19 AM . Last Modified: 2024-04-05 03:01 AM
I also have an iPhone 6s. Did you have to do something special? Or were you given an option to grant access to your camera?
(CID:128068656)
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Posted: 2020-07-04 04:19 AM . Last Modified: 2024-04-05 03:01 AM
Fernando Diaz - try to upgrade Safari to latest version. If that does not work, try installing Chrome.
(CID:128749432)
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Posted: 2020-07-04 04:19 AM . Last Modified: 2023-10-22 01:35 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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