EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-02 11:41 PM . Last Modified: 2024-04-09 01:08 AM
Hello,
after installing DCO 7.3.5 and trying to connect to it i get an error and log afterwards. ATT66189.log
What could be the problem?
(CID:105465439)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-02 11:41 PM . Last Modified: 2024-04-09 01:08 AM
Hi vceponis
Please try and delete this users .isxo file in the users home directory. Sometimes a client is unable to log in because the client is out of sync. Deleting the .isxo file will force the client to download all the data from the server again. More information about temporary files can be found here.
Please try this and get back to us if it doesn't resolve the problem.
Thanks
Jesper
(CID:105465443)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-02 11:41 PM . Last Modified: 2024-04-09 01:08 AM
Hi,
tried this and it did not help, same error with same log.
(CID:105467493)
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2020-07-02 11:42 PM . Last Modified: 2023-10-31 10:46 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.