DCE report export file can not support Chinese words?

[DCIM_Support]

This question was originally posted on DCIM Support by Chu Li Wei on 2017-07-25

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Hi Team ,

About our report function on DCE , it's appear fault when I export to TXT or EXCEL file , Please

refer as below screenshot .

This error seems concern Chinese words , is this relate Chinese issue or words format like Big5, unicode?

Will this issue can fix on new version in the future ?

Best Regards

(CID:122693448)

[DCIM_Support]

This answer was originally posted on DCIM Support by Stanislav Kalianov on 2017-07-25

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Hi

The CSV file format does not have any information about text encoding. You may need to tell MS Excel in which encoding is your data. Try the following:

1. Open MS Excel and create a new workbook
2. Select "File > Import"
3. Locate your CSV or TXT file and click "Get Data"
4. In Text Import Wizard try different encodings to make your data readable.

(CID:122693558)

[DCIM_Support]

This comment was originally posted on DCIM Support by Chu Li Wei on 2017-07-26

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Hi Stanislav,

Thanks for the instruction , I already got the result after test , I can encoding to simplified

Chinese when I login to client for Chinese version, can't encoding if I login to client for

English version . It's have some problem if the words include traditional Chinese.

Anyway , when will DCE support traditional Chinese ? Any plan on it ?

Best Regards

(CID:122694237)

[DCIM_Support]

This comment was originally posted on DCIM Support by Stanislav Kalianov on 2017-07-26

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In the next major version update. But I don't know when this will happen.

(CID:122694244)

[DCIM_Support]

This comment was originally posted on DCIM Support by Chu Li Wei on 2017-07-27

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Ok , many thanks.

(CID:123340815)

[DCIM_Support]

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