EcoStruxure IT forum
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-04-17 09:34 AM
Dear support,
According to "DCE connection to EcoStruxure IT end of life in November 2022" https://helpcenter.ecostruxureit.com/hc/en-us/articles/360015388557-DCE-connection-to-EcoStruxure-IT..., it was supposed to come in November 2022. However, it was still working at least until early April of this year 2023. However, it doesn't seem to work anymore, because in my EcoStruxute IT organization I see that a certain Customer Support made a change: AddDceWhitelistEntryActivity.
Can someone from support confirm my guesses?
Very thanks for the support.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-04-18 11:49 AM
Hi Specialist
You are correct. In November of 2022 we started to disconnect the DCEs from the EcoStruxure cloud. We took the last batch out a few weeks ago.
If you need cloud connection you can download and install the free gateway software.
Regards Bjarke
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-04-18 11:49 AM
Hi Specialist
You are correct. In November of 2022 we started to disconnect the DCEs from the EcoStruxure cloud. We took the last batch out a few weeks ago.
If you need cloud connection you can download and install the free gateway software.
Regards Bjarke
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2023-04-18 11:36 PM
Ok, very thanks for the support.
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.