DCE Virtual appliance windows share mount fails

[DCIM_Support]

This question was originally posted on DCIM Support by Thabo Maepa on 2018-01-08

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Hello Team,

I have been trying to mount a backup/restore location to my DCE Virtual appliance, the settings are as follows

 for the IP address,i inserted the IP of my Laptop

The domain: LAPTOP-GAJTNIK7

On the DCE Server ,i get the following errors:

*I did set up the folder permissions and created a user to access the folder with from DCE. 

how do i go about resolving this little issue?

Thanks In advance!

Thabo

(CID:128059301)

[DCIM_Support · Accepted solution]

This answer was originally posted on DCIM Support by Stanislav Kalianov on 2018-01-08

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Check the domain of your laptop and DCE server. I suspect that you need to specify the domain of the user, when computers are on different domains. Sorry, I can't verify my suggestion now.

(CID:128059340)

[DCIM_Support]

This comment was originally posted on DCIM Support by Thabo Maepa on 2018-01-08

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I believe they are in the same domain since I'm running the DCE Virtual appliance on my laptop. 

(CID:128059429)

[DCIM_Support]

This comment was originally posted on DCIM Support by Steven Marchetti on 2018-01-08

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Hi Thabo,

Try using workgroup for the domain. Your laptop may have other domains listed and you can also try those. Are you certain it's NTLM version 2?Error 13 is permission denied. Did you specify that user has full read right access to the share specifically or did you just include "everyone"?

Steve

(CID:128059432)

[DCIM_Support]

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