AP9635 work with SURTA UPS Series?

[DCIM_Support]

This question was originally posted on DCIM Support by John Smith on 2018-01-05

---

Does the AP9635 NMC2 card work with the SURTA UPS line? It says SRT series but I am not sure if they are the same.

(CID:127535523)

[DCIM_Support]

This comment was originally posted on DCIM Support by Ditte Drewer Mathiasen on 2018-01-08

---

Hi John Smith, thanks for posting. Let's hope you find your answer here.

Kind regards Ditte 

(CID:128059182)

[DCIM_Support]

This answer was originally posted on DCIM Support by Balaraman Jagadeesan on 2018-01-08

---

Dear John,

As far as I know, APC Network Management Card AP9635 is supported in the Smart UPSs which has Smart Slot.

I also noticed in the K-base ID: FA237786 that AP9635 or NMC2 is compatible with SURTA Smart UPS family. 

https://www.schneider-electric.co.in/en/faqs/FA237786/

You may also contact your country Schneider Electric Customer Care team who can also confirm the support of NMC2 with your UPS that is available in your country. 

You can find the Customer care team contact in the below link:

http://www.apc.com/in/en/support/contact-us/index.jsp

I hope this helps. 

Regards,

Bala

(CID:128059267)

[DCIM_Support]

This comment was originally posted on DCIM Support by Angela Clark on 2018-01-08

---

Hi Bala and John,

What Bala shared here is accurate. AP9635 will work with SURT and SURTA models in addition to SRT. 

(CID:128059775)

[DCIM_Support]

This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.