EcoStruxure IT forum
A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.
Posted: 2020-07-05 10:58 PM
This question was originally posted on DCIM Support by Mate Fekete on 2019-10-24
I'm running DCE 7.6.0. I deleted devices which had alerts (comm lost, other hardware related, etc.)
In the active alarm section I still see even if the device has been removed (deleted) from DCE monitoring?
How can I remove the alert? Why is it not disappearing if device has been deleted?
(CID:150241708)
Posted: 2020-07-05 10:58 PM
This answer was originally posted on DCIM Support by Zenon Ruta on 2019-10-27
Hi, maybe you must remove the DCE server address in this device - logging into this devices and delate address the DCE server.
Best regards
Zenon Ruta
(CID:150733087)
Posted: 2020-07-05 10:58 PM
This comment was originally posted on DCIM Support by spezialist on 2019-11-03
Dear Mate Fekete,
Please tell us, were you able to solve your problem or not?
With respect.
(CID:151062293)
Posted: 2020-07-05 10:58 PM
This comment was originally posted on DCIM Support by Mate Fekete on 2019-11-04
I found the problem solution by myself: I deleted a Device Group which contained couple of equipment which had errors. I thought it will delete the devices itself too. But did not. Finally I had to the delete the devices individually.
(CID:151062475)
Posted: 2020-07-05 10:58 PM
This comment was originally posted on DCIM Support by spezialist on 2019-11-05
Ok, very thanks for the good feedback.
(CID:151062946)
Posted: 2020-07-05 10:58 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.