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DCE 7.6.0 capturing 1 second camera clips

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DCE 7.6.0 capturing 1 second camera clips

This question was originally posted on DCIM Support by Barry Patterson on 2019-08-20


DCE only capturing 1 sec camera clips for NetBotz P160 cameras. Camera motion would be 10 to 20 seconds at a minimum.

 

  NetBotz 

 

DCE

(CID:148341517)

3 Replies 3
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Re: DCE 7.6.0 capturing 1 second camera clips

This answer was originally posted on DCIM Support by Steven Marchetti on 2019-08-21


Hi Barry,

 

Usually the one second clip issue is if you're trying to send to too many DCE servers. The following link is to a k-base that refers to this issue:

http://www.apc.com/us/en/faqs/FA158397

It mentions the older ISXC but it is still the same with the newer DCE.

 

On a side note, the first image you attached for camera capture on the bot is for alerting. This does not effect the surveillance image count or resolution on V2 or V3 NetBotz.

 

Thanks,

Steve.

 

(CID:148341880)

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Re: DCE 7.6.0 capturing 1 second camera clips

This comment was originally posted on DCIM Support by Barry Patterson on 2019-08-21


H Steve, thanks for the response, we currently have only one DCE server. All NetBotz have the following setup for DCE server. 

 

  

(CID:148341966)

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