Can i Ping IP address inside DCE

[DCIM_Support]

Hi,

is there any way to ping IP's inside DCE..?

(CID:105467324)

[DCIM_Support]

Ali, it is possible, having followed the link in web-GUI http://ip-addr-dce/nbc/status/Troubleshoot . User must be a DCE-administrator privilege.

(CID:105467359)

[DCIM_Support · Accepted solution]

Hi Ali,

Try to use following steps:

ISX Central troubleshooting tools.

 Issue: Troubleshooting tools for StruxureWare.
Product Line: InfraStruxure Central StruxureWare Data Center Expert.
Environment: All versions
Cause: troubleshooting issues such as connection and communications with devices or servers at times requires more tools than are available within the StruxureWare Client.
Resolution: The following tools can be used to troubleshoot ISX Central network related issues:

• Tools available from http:///nbc/status/Troubleshoot
• • Ping
  • Trace Route
  • Resolve Host
  • Netstat
  • IP Information

This can be accessed directly from the above URL or simply by hitting the IP of the ISX Central in a browser, selecting the "View InfraStruXure Central Status" link, and then selecting troubleshoot network from the dropdown box.

http://www.apc.com/site/support/us/en/faq/?page=content&country=ITB〈=en&locale=en_US&id=FA161964&red...

(CID:105467377)

[DCIM_Support]

Does ISX Central come with DCE or DCO, or is it a separate tool?  If it is included with these two products, which is it and is there a desktop client component?

TIA

Never mind, I found it at the IP address of my DCE server.

Thank you.

(CID:134029472)

[DCIM_Support]

Dear Brady Burke,

That's right: a set of software called ISX Central 7.0.0 was the latest software that actually combined two separate DCE and DCO servers. They also relied on two separate DCE and DCO clients. This software has long been out of date and is no longer supported by Schneider Electric support. This means, that if you ask for support for this software, you will be urged to update to the latest version of the DCE-7.5.0 server or DCO-8.2.7 server.

Currently, DCE software and DCO software are two independent software, that are supported separately and licensed separately. Here is what is written about this in Release Notes DCE v7.2.0.pdf:

If you have any more questions, please ask.

With respect.

(CID:134029579)

[DCIM_Support]

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