All sensors unplugged after DCE upgrade (7.4.3 to 7.8.0)
EcoStruxure IT forum
A support forum for Data Center Operation, Data Center Expert, and EcoStruxure IT product users to share knowledge on installation, configuration, and general product use.
Send a co-worker an invite to the Exchange portal.Just enter their email address and we?ll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
All sensors unplugged after DCE upgrade (7.4.3 to 7.8.0)
This question was originally posted on DCIM Support by Mark Butcher on 2020-01-22
Hi,
I recently upgraded a customer's DCE from 7.4.3 to 7.8.0 (in the same manner as many others previously) however following the upgrade ALL sensors, regardless of device type, are reporting as unplugged with their devices reporting as online (so therefore no alarms were generated).
Has anyone seen this previously and is there a known fix without starting from scratch?