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Hi Kerem,
The first check I would make is to use a different (freeware?) utility to poll the modbus device from that same subnet where DCE resides. It is important to do this in the same subnet as DCE so that we can rule out potential networking issues. If you are not receiving the data, you need to look at the gateway's communication to the device. Some gateways have the option to poll devices directly such as the TSXETG100 serial to IP gateway.
If your poll outside of DCE does provide data, the next thing I would look at is the DDF. Did you use an already installed DDF or did you get one from multivendorsupport@apcc.com? If you got it from multivendor and still have it, open it and check it's version. Here's an example i na 3rd party DDF:
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:noNamespaceSchemaLocation="http://localhost/ddf_schema/apc_ddf_1_6.xsd"
ddfid="alber_bms"
ddfname="Alber BMS"
ddfversion="1"
canremove="yes">
Now check the version as listed in DCE. Are they the same version?
If they are different versions, perhaps the one you're using was updated and no longer works? Either way I would try removing and re-adding the DDF.
Steve
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Hi Kerem,
The first check I would make is to use a different (freeware?) utility to poll the modbus device from that same subnet where DCE resides. It is important to do this in the same subnet as DCE so that we can rule out potential networking issues. If you are not receiving the data, you need to look at the gateway's communication to the device. Some gateways have the option to poll devices directly such as the TSXETG100 serial to IP gateway.
If your poll outside of DCE does provide data, the next thing I would look at is the DDF. Did you use an already installed DDF or did you get one from multivendorsupport@apcc.com? If you got it from multivendor and still have it, open it and check it's version. Here's an example i na 3rd party DDF:
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:noNamespaceSchemaLocation="http://localhost/ddf_schema/apc_ddf_1_6.xsd"
ddfid="alber_bms"
ddfname="Alber BMS"
ddfversion="1"
canremove="yes">
Now check the version as listed in DCE. Are they the same version?
If they are different versions, perhaps the one you're using was updated and no longer works? Either way I would try removing and re-adding the DDF.
Steve
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