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Posted: 2020-07-03 11:24 PM
This question was originally posted on DCIM Support by frodriguez on 2017-09-15
When trying to access the server https://server/desktop/# I get the following error, "An error occurred when retrieving data from the server. Please try again."
Trying to access the DCE server thru the DCE Client 7.2.1 nothing happens.
It's a VM server versión.
(CID:124528405)
Posted: 2020-07-03 11:24 PM
This answer was originally posted on DCIM Support by spezialist on 2017-09-16
Hi frodriguez,
I would recommend in this case to open a virtual VMware-console to your DCE virtual machine and force it to reboot. During the reboot, carefully look at the virtual console for any errors/problems. After rebooting your DCE virtual machine, try to log in again to the DCE-client or DCE web-GUI.
Always glad to answer your questions.
P.S.: I hope that you make a regular backups of the DCE-server?
(CID:125208698)
Posted: 2020-07-03 11:24 PM
This comment was originally posted on DCIM Support by spezialist on 2017-09-17
Hi frodriguez,
Have you solved this problem or not?
With respect.
(CID:125208258)
Posted: 2020-07-03 11:24 PM
This answer was originally posted on DCIM Support by frodriguez on 2017-09-18
(CID:125208688)
Posted: 2020-07-03 11:25 PM
This comment was originally posted on DCIM Support by spezialist on 2017-09-18
Hi frodriguez,
Many thanks for the feedback: it's good that my tip helped you solve this problem 😀.
(CID:125208702)
Posted: 2020-07-03 11:25 PM
This answer was originally posted on DCIM Support by frodriguez on 2017-09-18
P.S.: I hope that you make a regular backups of the DCE-server?
yes, the backups of the configurations we had them configured. Thank you very much
(CID:125208713)
Posted: 2020-07-03 11:25 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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