ATS AP7723 Protected Object

[DCIM_Support]

Good Afternoon,

I have a problem to log in the ATS AP7723 using DCE server with an error below:

Protected Object

This object on the APC Management Web Server is protected and requires a secure socket connection.

Click here to use a secure connection.

Looks like it's tried to use https to log in....but I don't know exactly issue because all other my devices have no problem to log in (PDU, RPDU, UPS...), but somehow I can't log in any ATS device doesn't matter what version on ATS we have.

Thanks.

(CID:137730369)

[DCIM_Support]

Dear Thai Trinh,

Can you show a screenshot of the above problem?

Also, do you connect to the rack ATS web-GUI via the DCE private proxy?

Can you show the screenshot of the Device Launch Settings context menu for the problematic rack ATS?

The more information you provide, the faster and better your help will be 😀.

With respect.

(CID:137730746)

[DCIM_Support]

Good Morning,

Thank you for your support, we already figured out and resolved the issue. Thanks

(CID:137731364)

[DCIM_Support]

Ok, thanks for the good feedback :-).

(CID:137731372)

[DCIM_Support]

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