ALARM DUE TO CHARGER RL OPEN

[DCIM_Support]

This question was originally posted on DCIM Support by periasmay on 2019-11-25

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Please help me for the issue in SRC6000UXI

UPS is showing Online in NMC and Working fine regarding output and Backup but showing following error while beeping continuously.

ALARM DUE TO CHARGER RL OPEN

(CID:152078513)

[DCIM_Support]

This answer was originally posted on DCIM Support by Cory McDonald on 2019-11-25

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From the error message this appears to be a relay fault, which most likely is hardware related.  I recommend reaching out to your local technical support: www.apc.com/support/contact

(CID:152078745)

[DCIM_Support]

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