Issue
Getting error "Unable to find an object in the database.Root\FolderName\OldAreaName" when creating new Personnel, in Personnel Manager.
Following a change to Area names, the Personnel Profiles no longer contain these changed Areas.
Product Line
Andover Continuum
Environment
Continuum 1.81 and above
Cause
Do not rename Areas without removing/replacing them from the Personnel Profile.
Resolution
- Always remove Areas from Personnel Profiles before changing the Area name, then replace Area
- If you simply rename the Area without removing that Area from the Personnel Profile, then the Personnel Profile will either get corrupted or the changed Areas will get removed from the Personnel Profile.
- If the Personnel Profile is corrupted then it needs deleting. Delete from Personnel Manager, if the corruption is such that it cannot be deleted from Personnel Manager, see Cannot delete personnel profiles
- Once the Personnel Profile deleted, recreate as required.
