Issue
If the Xenta Server IP address is unknown or lost, how can the user retrieve or reset the IP address?
Product Line
Satchwell MicroNet, TAC INET, TAC Vista
Environment
- Xenta Servers
- Xenta 511, 527, 555, 701, 711, 721, 731, 913
Cause
Once the Xenta Server IP address is lost, the user has to use a serial connection cable to connect the Xenta Server to the HyperTerminal in order to retrieve the IP address. The serial cable is a RS-232 to RJ10 cable which can be purchase from Schneider Electric order entry (Part number: 00730920). For some reason, if the cable need to be home made, please follow the steps below to connect correct pins.
Note: some third party IP search/scan software can be used to search all IP addresses in a range. User can also use this type of software to retrieve Xenta Server’s IP addresses.
Resolution
Xenta Server serial cable guide:
- Connect RJ10 pin 1 to RS232 pin 2.
- Connect RJ10 pin 2 to RS232 pin 3.
- Connect RJ10 pin 4 to RS232 pin 5.
- Connect RS232 pin 1, 6, 4 together.
Refer to IP setup for a Xenta server (Xenta 5/7/9xx) through serial communication for how to set up HyperTerminal in order to retrieve/setup Xenta Server IP address.
