Help
  • Explore Community Expore Community
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Brand Logo
Help
  • Explore Community Explore Community
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
close
  • Community Home
  • Forums
    • By Topic
    • By Topic
      EcoStruxure Building
      • Field Devices Forum
      • SmartConnector Forum
      EcoStruxure Power & Grid
      • EcoStruxure Asset Advisor
      • Gateways and Energy Servers
      • Metering & Power Quality
      • Protection & Control
      APC UPS, Critical Power, Cooling and Racks
      • APC UPS Data Center & Enterprise Solutions Forum
      • APC UPS for Home and Office Forum
      EcoStruxure IT
      • EcoStruxure IT forum
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • EcoStruxure Geo SCADA Expert Forum
      • Remote Operations Forum
      Industrial Automation
      • Alliance System Integrators Forum
      • AVEVA Plant SCADA Forum
      • CPG Expert Forum DACH
      • EcoStruxure Automation Expert / IEC 61499 Forum
      • Fabrika ve Makina Otomasyonu Çözümleri
      • Harmony Control Customization Forum
      • Industrial Edge Computing Forum
      • Industry Automation and Control Forum
      • Korea Industrial Automation Forum
      • Machine Automation Forum
      • Modicon PAC Forum
      • PLC Club Indonesia
      Schneider Electric Wiser
      • Schneider Electric Wiser Forum
      Power Distribution IEC
      • Eldistribution & Fastighetsautomation
      • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
      • Paneelbouw & Energie Distributie
      • Power Distribution and Digital
      • Solutions for Motor Management
      • Specifiers Club ZA Forum
      • Електропроектанти България
      Power Distribution NEMA
      • Power Monitoring and Energy Automation NAM
      Power Distribution Software
      • EcoStruxure Power Design Forum
      • LayoutFAST User Group Forum
      Energy & Sustainability Services
      • Green Building Scoring and Certification Forum
      Light and Room Control
      • SpaceLogic C-Bus Forum
      Solutions for your Business
      • Solutions for your Business Forum
      Support
      • Ask the Community
  • Knowledge Center
    • Building Automation Knowledge Base
    • Remote Operations Devices Knowledge Base
    • Geo SCADA Knowledge Base
    • Industrial Automation How-to videos
    • Digital E-books
    • Success Stories Corner
    • EcoStruxure IT Help Center
  • Events & Webinars
    • All Events
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Partner Success
    • Technology Partners
  • Ideas
    • EcoStruxure Building
      • EcoStruxure Building Advisor Ideas
      Remote Operations
      • EcoStruxure Geo SCADA Expert Ideas
      • Remote Operations Devices Ideas
      Industrial Automation
      • Modicon Ideas & new features
  • Blogs
    • By Topic
    • By Topic
      EcoStruxure Power & Grid
      • Backstage Access Resources
      EcoStruxure IT
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • Remote Operations Blog
      Industrial Automation
      • Industrie du Futur France
      • Industry 4.0 Blog
      Power Distribution NEMA
      • NEMA Power Foundations Blog
      Energy & Sustainability Services
      • Active Energy Management Blog
      Light and Room Control
      • KNX Blog
      Knowledge Center
      • Digital E-books
      • Geo SCADA Knowledge Base
      • Industrial Automation How-to videos
      • Remote Operations Devices Knowledge Base
      • Success Stories Corner
  • companyImpact

When adding StruxureWare Building Operation Demo license: Receive Status "Failed"

Building Automation Knowledge Base

Access this self-service resource 24/7 and post your questions or scroll through forums for answers on building automation.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • Knowledge Center
  • Building Automation Knowledge Base
  • When adding StruxureWare Building Operation Demo license: Receive Status "Failed"
Options
  • Article History
  • Bookmark
  • Subscribe
  • Email to a Friend
  • Printer Friendly Page
  • Report Inappropriate Content
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close

Related Forums

  • Field Devices Forum

Previous Next
Contributors
  • Product_Support
    Product_Support
  • RyanSuar
    RyanSuar
  • RobertAndriolo
    RobertAndriolo
  • Benji
    Benji

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Back to Building Automation Knowledge Base
Options
  • Article History
  • Bookmark
  • Subscribe
  • Email to a Friend
  • Printer Friendly Page
  • Report Inappropriate Content
0 Likes
1606 Views

Link copied. Please paste this link to share this article on your social media post.

Trying to translate this page to your language?
Select your language from the translate dropdown in the upper right. arrow
Translate to: English
  • (Français) French
  • (Deutsche) German
  • (Italiano) Italian
  • (Português) Portuguese
  • (Русский) Russian
  • (Español) Spanish

When adding StruxureWare Building Operation Demo license: Receive Status "Failed"

Picard Product_Support
‎2018-09-11 06:03 AM

Issue

Adding StruxureWare Building Operation license from file fails. The following are the error messages.

"License Administrator
Major error number: 50044
Minor error number: 71013
System error number: 1
System error message:
Description: Error occurred during call to repair locally.
Define: LM_TS_LOCAL_REPAIR"
 

Environment

StruxureWare Building Operation License Administrator

Cause

The cause for this problem is unknown at this time. 

Resolution

If the problem is not resolved after an uninstall and re-install of the License Server / Administrator then follow the procedure listed below.  Please contact Product Support for further investigation if the problem is not fixed with this procedure. 

  1. Exit all StruxureWare Building Operation applications.
  2. Stop the License Server (in Windows Services).
  3. Uninstall the License Administrator / Server using Windows Add/Remove Programs. If you have multiple versions installed, uninstall all versions.
  4. In Windows paths detailed below, search for files that are in the format 'taclic_*_tsf.data' and delete them. There could be other files in the this directory that ends with 'tsf.data' as there could be other 3rd party applications using FLEXnet licensing. Delete only the files that starts with 'taclic'.
    • Windows 7 go to the 'C:\Program Data\FLEXnet\' directory (Windows 7).  Note:This folder may be hidden by Windows 7, Click Here on how to view these paths.
    • Windows XP, the path to the FLEXnet folder is 'C:\Documents and Settings\All Users\Application Data\FLEXnet'. or C:\Documents and Settings\All Users.Windows\Application Data\FLEXnet). Note:This folder may be hidden by WindowsXP.
  5. Install the License Administrator and add the license file as per the normal procedure. 

Note: If you are unable to delete the files in step number 4, go to Windows Services and stop the FLEXnet Licensing Service and try again. 

Labels (1)
Labels:
  • EcoStruxure Building Operation
Tags (4)
  • Find more articles tagged with:
  • 14395
  • clean
  • storage
  • trusted
Was this article helpful? Yes No
100% helpful (1/1)

Link copied. Please paste this link to share this article on your social media post.

To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2023 Schneider Electric, Inc