Issue
Upgrading a standalone workstation from version 1.74 to 1.9x fails with the error message:
"Event Log is Full"
Product Line
Andover Continuum
Environment
Standalone Workstation
Cause
This error occurs when the Windows Application Event Log has reached its maximum size and cannot log additional events.
Resolution
To resolve the issue, follow these steps:
- Open the Windows Control Panel
→ Navigate to Administrative Tools
→ Open Event Viewer - Clear the Application Event Log
→ In the left pane, select Application→ From the Action menu, choose Clear All Events
→ When prompted to save the log before clearing, click Yes
→ Enter a suitable file name and click -
Restart and Reinstall
→ Perform a cold start of the workstation
→ Reinstall Continuum version 1.9x
