Issue
The documentation shows how to set the CLOCK but the clock fails to work. The controller always displays the Alarm "SetClock" and the time at the default value " Monday" 12:00 AM
Product Line
EcoStruxure Building Expert, Field Devices
Environment
- SE7000 Room Controller
- SE8000 Room Controller
Cause
The Real Time Clock in the SE7000 uses the 50/60hz AC frequency to operate, if the unit is powered from a DC power source the Real Time Clock will not function and the clock time will always display Monday 12:00.
Resolution
Power the SE7000 controller from an AC power source if the RTC is required.
Note: SE8000 uses a different RTC chip and can be powered from either AC or DC and the time operates correctly.
