Issue
When you get a replacement dongle for a lost NL220 dongle, NL220 will not let you confirm that dongle with the PC.
You get an error message that indicates "Only one key can be confirmed and that the key confirmation will be canceled"
Product Line
Other, TAC IA Series, TAC Vista
Environment
NL220
Cause
There is a NLS credit conflict that prevents the replacement dongle from confirming with the PC.
Resolution
You can force a confirmation by following these steps.
- You run NL220 and wait the error message to appear
- When you have the error message press Ctrl+shift+n
- This will then let you confirm the new dongle on your computer.
