Issue
A Pelco IWP221-1ES IP camera is being used and configured as a direct camera in Security Expert but the image from the camera is not being displayed in the Security Expert.
Product Line
Security Expert
Environment
- Security Expert
- Pelco IWP221-1ES IP camera
Cause
The wrong URL to the image feed was used. When we use the IP address of camera to display the camera image in a web browser, it requires the Pelco Media plug in or Quicktime but these cannot be used in Security Expert.
Resolution
Use a direct URL to the camera stream. For the Pelco IWP221-1ES IP camera, use "http://camera.ip.address/jpeg/pull".
