Issue
The room controller is replaced on-site, and you need to copy the same configuration of the faulty Controller.
Product Line
EcoStruxure Building Operation, EcoStruxure Building Expert
Environment
- Building Operation Workstation
- Building Operation Automation Server
- SSL SE8000
- SSL SE7000
Cause
The wrong file format might have been used
Resolution
This Video explains detailed steps to copy the configuration to a new or a replacement controller:
Please note that the older controller will probably have an older firmware version, and thus, you might have to downgrade the new controller to the same version. Also, note you can’t downgrade to below 2.0.0. If the older controller has a version before 2.0.0, this solution will not work and will have to configure the new one manually.
Only After the configuration has been transferred successfully you can upgrade the controller to a new firmware version.