Issue
Can licenses be transferred in Security Expert?
Product Line
EcoStruxure Security Expert
Environment
Security Expert
Cause
Unsure if a single SSN can be authenticated on multiple PC's or if licenses can be transferred or moved.
Resolution
Each PC requires a separate SSN. These licenses can be transferred between PC's.
- As part of the licensing process, the hardware details of the computer are recorded against each SSN, so any hardware changes require re-licensing, this also means SSNs cannot be shared across computers, and if used on a virtual machine – it must be assigned a static MAC address.
- Licenses can be transferred between machines without issue, Product Support will add a registration onto the license and clear the hardware profile after receiving a request. The installer will then do a License Update from the Security Expert server.
