Time Synchronization of Controllers Connected Under a Touchscreen When Connected to a Xenta 555

[Product_Support]

Issue

Should the Touchscreen "Time Master" setting still be enabled when the Touchscreen is connected to a Xenta 555?

Product Line

Satchwell MicroNet

Environment

• Satchwell MicroNet
• Xenta 555

Cause

In standalone configurations, the Touchscreen is typically designated as the "Time Master" to ensure consistent time synchronization across connected controllers. When integrated with a Xenta 555, users may question whether this setting remains necessary.

Resolution

Yes, the Touchscreen should still be configured as the "Time Master" even when connected to a Xenta 555. The time synchronization behavior remains unchanged:

• The Touchscreen will broadcast the time every 10 minutes by default.
• This ensures that all connected controllers maintain accurate and synchronized time settings.