Issue
When an attempt is made to activate a License, the following error is displayed, and the license is not activated.
Product Line
EcoStruxure Building Operation
Environment
- Building Operation License Administrator
Cause
In this case the Entitlement was inactivated due to a double registration made by mistake by the Orders Dept.
Resolution
Used the second active Entitlement ID to activate the license.
For more information, refer to WebHelp articles 6367 and 7440.
