Issue
TAC Xenta alarms are configured with a priority of 1 in Menta, but these same alarms appear with a priority of 100 in EcoStruxure Building Operation.
Product Line
EcoStruxure Building Operation
Environment
- Building Operation Workstation
- TAC Xenta 301, TAC Xenta 302, TAC Xenta 401, TAC Xenta 281, TAC Xenta 282
Cause
This is per design, Building Operation supports priorities from 0-1000, aligning alarm priorities from TAC Xenta within the range of 100-900 is a deliberate choice. By default, all alarm priorities from TAC Xenta are multiplied by 100 to fit this scheme.
Resolution
To revert the priority back to the original, open the properties for the alarm and manually adjust the priority.
