Issue
SmartStruxure Lite provides Script library and Firmware upgrades through a password protected website.
Product Line
EcoStruxure Building Expert
Environment
SmartStruxure Lite (SSL)
Cause
Requesting further documentation, firmware, and login credentials to the SmartStruxure Lite website (SmartStruxure Lite Solutions)
Resolution
SmartStruxure Lite can be purchased over the counter by anyone.
To get access to the SmartStruxure Lite website for downloading firmware,scripts, and further documentation, site engineers will need to go through the training program.
Until this is completed, they will need to seek support from a trained SE partner or branch for support.
