Issue
Sigma remote client appears to freeze when the printer cannot print.
Environment
Sigma 4.05 SEB
Cause
Printer is unable to print because of paper jam, no paper or has been switched off.
Resolution
To overcome this issue carry out the following:
- On the remote Sigma client, deselect the printer as the Alarm printer in the alarm manager.
- Delete any Alarm filters that have been created.
- Delete the printer driver.
