Sigma - Object Information Not Visible in SSM Display Window

[Product_Support]

Issue

Users may encounter a situation where object information is not visible in the SSM display window within the Sigma interface.

Product Line

Satchwell BAS & Sigma

Environment

Satchwell Sigma

Cause

This issue typically occurs when:

• The SSM display area is full, and additional data is requested.
• The display area does not support scrolling, so newly requested data is not shown.
• The font type or size used in the display window may contribute to the visibility problem.

Resolution

• To resolve the issue, try the following steps:

  1. Maximize or Resize the Display Window
     Enlarging the window may allow more data to be shown within the visible area.

  2. Change the Font Type or Size
     Adjusting the font settings can help fit more information into the display area:

     • Navigate to the Display Settings.
     • Select a smaller font size or a different font type that optimizes space usage.