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Sigma - Cannot Communicate with an EF1 Electricity Meter from Meters UK Ltd.

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Sigma - Cannot Communicate with an EF1 Electricity Meter from Meters UK Ltd.

Picard Product_Support
‎2018-09-11 06:23 AM

Last Updated: Administrator CraigEl Administrator ‎2025-10-07 06:33 PM

Issue

Unable to establish communication with an EF1 electricity meter via Modbus protocol.

Product Line

Satchwell BAS & Sigma

Environment

  • IC-Modbus
  • EF1 Electricity Meter

Cause

Incorrect Modbus configuration or wiring setup may prevent communication with the EF1 meter.

Resolution

To ensure successful communication with the EF1 electricity meter, verify and apply the following settings:

Modbus Communication Settings

  • Protocol: Modbus RTU
  • Baud Rate: 9600
  • Data Bits: 8
  • Parity: Even
  • Stop Bits: 1
  • Termination: Fit a 120-ohm resistor across the RS-485 connections

Gateway.txt Entry

Point number,9,4,0,1,0x1102,0,0,0

Meter Wiring Configuration

  • U+ (Power Supply): 7–24 VDC (tested with 12–15 VDC)
  • B Connection: IC3-Modbus Terminal C2
  • A Connection: IC3-Modbus Terminal C1
  • GND (Power Supply 0V)

Additional Resources

  • EF1 Installation Instructions (PDF)
  • Windmill ComDebug Software – Register to download the latest version.
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  • Satchwell BAS & Sigma
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