Sigma 4.05 Log Configuration Not Displayed

[Product_Support]

Issue

After upgrading to Sigma 4.05 SEB, the log configurations are not visible in the configuration window.

Product Line

Satchwell BAS & Sigma

Environment

Satchwell Sigma

Cause

The LogCNF.rec file was not properly upgraded during the transition to Sigma 4.05 SEB. This results in the log configuration not being displayed.

Resolution

To restore visibility of the log configuration:

1. Shutdown Sigma Services

   • Close both the Sigma client and server applications.

2. Restore the Configuration File

   • Locate a backup of the LogCNF.rec file.
   • Copy it to the following directory:

     C:\Sigma\Data\ServerXXX\
     

     Replace XXX with the appropriate server number.

3. Run the Upgrade Utility

   • Execute the Sigma upgrade tool:

     C:\Sigma\BinUtils\SigUpgrade.exe
     

4. Restart Services

   • Restart both the Sigma server and client.

5. Verify

   • Open the configuration window to confirm that the log configuration is now visible.