Issue
Not sure how to configure sending emails to multiple recipients when an Input or Area goes into alarm.
Product Line
Security Expert
Environment
- Security Expert
- SP-C-WEB
Cause
Correct formatting must be used when sending alarms to multiple email recipients.
Resolution
Separate each address with a semi-colon and surround the entire string with double quotes, see examples below.
Security Expert
Navigate to Events | Actions, create a new Send E-mail Action and add your multiple addresses to the E-mail Address field.
- "address1@email.com;address2@email.com"
Email Addresses
- The email address field is limited to a maximum of 128 characters. All email addresses must be within this 128 character limit to be sent correctly.
SP-C-WEB
To add multiple recipient addresses, navigate to Programming | Areas or Programming | Inputs.
- For an Area, select the Configuration tab and add a recipient email address to the
command window and use the format:email:"address1@email.com;address2@email.com" - For an Input, navigate to the Commands window for your selected input and use the
format: email:"address1@email.com;address2@email.com"
