Second Security Key disables one or more features of the first Security Key on the same computer

[Product_Support]

Issue

CyberStation and webClient on same computer. Second Security Key disables one or more features of the fist Security Key

Product Line

Andover Continuum

Environment

• Andover Continuum CyberStation
• Andover Continuum webClient

Cause

Second Security Key inserted into USB port on workstation or only one computer to use.

Resolution

Only one Security Key (dongle, USB Key) per workstation(PC Computer). It is required that the key be installed to run the Continuum Cyberstation or WebClient server.

Never install Cyberstation and webClient on the same workstation. Even on a LAN environment, there needs to be separate computers for Cyberstation and Webclient. 

Note: webClient has some services disabled to allow for a more robust web capabilities. To see what is enabled on a Security Key, check out How to identify what is enabled on a Continuum Security Key.