Issue
The SUM Alarm does not generate an alarm when an Automation Server goes offline
Product Line
EcoStruxure Building Operation
Environment
- Building Operation Enterprise Server
- Building Operation Enterprise Central
- Building Operation Automation Server
- Building Operation Automation Server Premium
- Building Operation Automation Server Bundled
- Building Operation Edge Server - Standard
Cause
The online status of the Automation Servers needs to be monitored so that an alarm can be generated if any of them go offline. Using the following configuration does not work.
1. Create a sum alarm
2. Add Source and set to AS path (e.g /SWXnetwork/servers/AS1). Replacing AS1 with a * makes no difference
3. Add System alarm ID and set to "Server Offline"
4. Add Alarm State and set to "Selection as required"
Resolution
Options that do work
Option 1
System Alarm ID = Server offline
Alarm Text = */Servers/*
Alarm State = Alarm and Alarm Acknowledge - (Select as required).
Option 2
- System Alarm ID = Server offline
- Alarm State = Alarm and Alarm Acknowledge - (Select as required).
- Source Name = AS1 or AS*
Option 3
- System Alarm ID = Server offline
- Alarm State = Alarm and Alarm Acknowledge - (Select as required).
- Source = /SWXnetwork/System/Server Communication/To/AS* - (As the alarm is in the ES, the path comes from the ES).
