Replace a Continuum b3 Controller in EcoStruxure Building Operation

[Product_Support]

Issue

Difficulty getting b3 controller online in order to replace a failed one

Product Line

EcoStruxure Building Operation

Environment

• EcoStruxure Building Operation
• Continuum b3 Controller

Warning

Electrostatic Discharge Required: Always discharge static electricity from your person by touching metal prior to handling any hardware. Failure to do so may result in damage to devices.

Cause

A b3 controller has failed and needs to replace with the same model.

Resolution

1. Remove the failed b3 controller.
2. In EcoStruxure Building Operation Workstation change the serial number of the failed b3 to that of the replacement b3.
3. Install the replacement b3 and ensure the MSTP bus is connected so it autobauds to the correct rate. Then power it up.
4. Remove the battery tab from the replacement b3 (if applicable).
5. In Workstation right-click on the replacement b3 and select Device -> Commission. A green progress bar should appear with a success status message.
6. In Workstation right-click on the replacement b3 and select Download all objects. A green progress bar should appear with a success status message.
7. In Workstation right-click on the replacement b3 and select Device -> Backup to flash.