Issue
- Opened the Individuals Editor, and nothing is listed in there.
- The Individual list editor is blank
Product Line
TAC INET
Environment
All versions of I/Net Seven
Cause
The Option Selection was used and not reverted back to the original setting that allows all individuals to show in this Editor.
Resolution
- Open the Individuals Editor by selecting Edit>Access>Individuals.
- If there is more than one Tenant, select a valid Tenant. Avoid selecting the All Tenant option.
- Select the Options button at the bottom of the Editor.
- In the Display field, from the drop-down, select Individual.
- In the options for all the fields, ensure it has an asterisk (*) and not a name or anything else.
- Click on the OK button, and now all the individuals for that Tenant will be displayed.
