Issue
Can the XPSI 4.1 software communicate to a GCM via a modem connection?
Product Line
TAC IA Series
Environment
- XPSI/PSI 4.1
- GCM-86xxx
- GCM-84xxx
Cause
When capturing trend log data over an unapproved modem, the program lost sync with the incoming data after receiving about 10 lines of log data.
Resolution
The only modem currently approved for communications with GCMs is the USRobotics 56k (USR5686E).
The configuration information for this modem was published in Technical Bulletin 00-47 with model update information published in Technical Bulletin TB03-04.
NOTE: If using the USR5686E with older modems, the V.92 communications protocol must be disabled -- see Modems fail to connect with the USRobotics 5686 series V.92 modems for details.
