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Incorrect scaling of Graphics Editor panes and component libraries

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Incorrect scaling of Graphics Editor panes and component libraries

Picard Product_Support
‎2018-09-10 07:15 AM

Last Updated: Administrator CraigEl Administrator 2 weeks ago

Issue

While editing a graphic, the editors components categories and menu options are too small to be used.

This happens when Windows display scaling is not set to 100%.

scaled-editor-2.jpg

Product Line

EcoStruxure Building Operation

Environment

  • Graphics Editor
  • High Resolution monitor (4K)
  • Scaling

Cause

An issue has been identified with how the default scaling used by Windows affects the Graphics Editor in EcoStruxure Building Operation 2.0 and later.

Resolution

Follow the steps below to work around the problem

  1. Update Windows with the latest available updates
  2. Update .NET Framework to latest version
  3. Change the compatibility settings of the Graphics Editor as outlined below

 

Open the Graphics Editor application file location

open-file-location.jpg

 

Open the properties for the Graphics Editor application

file-properties.jpg

 

Override the DPI scaling 

compatibility-setting.jpg

Labels (1)
Labels:
  • EcoStruxure Building Operation
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