Issue
- Upgrading from EBO 2.0.x to 3.0.x causes I/NET to become incompatible.
- After upgrading to 3.x the I/NET controllers do not come online.
Product Line
EcoStruxure Building Operation, TAC INET
Environment
- EcoStruxure Building Operation (version 3.0.1 and later)
- I/NET Seven Software (version 2.44 and above)
Cause
I/NET Seven Software is built using a 32-bit interface. Starting with EBO 3.0.1, EcoStruxure requires the use of a 64-bit interface.
Resolution
For INET seven to operate with EcoStruxure Building Operation 3.0.1 it is necessary to
obtain a 64-bit DLL from the Exchange and install it in the INET installation prior to the
upgrade.
- Search for INET IPortAPI64 - Software on Exchange.
- Download the IPortAPI64_EBO.dll.
- Unzip the DLL and copy the DLL to the same folder as the 32bit INET install, by default this will be C:\Program Files (x86)\INET Seven folder.
- Note: if INET was installed in a different folder this can be found by examining the
Windows registry key ”INETSevenPath” at HKLM\SOFTWARE\WOW6432Node\CSI -
Control Systems International\I/Net 2000/Configurations.
- Note: if INET was installed in a different folder this can be found by examining the
- Install EcoStruxure Building Operation 3.0.1
- When the ES restarts the InetPlugIn will connect to InetIoSrv via the 64-bit IPortAPI64_EBO.dll.
