Error when upreving a Controller to a new flash version: "This Uprev file does not match this type of controller" or "Update Failure No b3 controller matches to upd...

[Product_Support]

Issue

Failure when upreving a Controller to a new flash version. Error window pops up with the error message "This Uprev file does not match this type of controller.".

SmartStruxure "Update Failure No b3 controller matches to update"

Environment

Continuum Controllers b3

Cause

The Controller Model has been entered incorrectly or you are trying to load the wrong flash file into the controller, e.g., the Controller Model in the Device object has been incorrectly set to i2810 when the controller is actually an i2814.

Resolution

Confirm that the correct flash file for your controller model and the Controller Model field both conform to the actual model type of your Controller.

In offline editing check that the database also contains the correct model type.

For b3s (Notice the 4th digit)

The 4.501064 firmware is for the –Vs

The B3865B4.500076 is for the non –V