Issue
- Number of individuals that a controller can have based on the firmware revision.
- Adding individuals to a system that has more than 24,000 users and is not working.
Product Line
TAC INET
Environment
- I/NET Seven
- DPU 7910
- DPU 7920 with or without 48K MIP Card
- SCU1284
Cause
Although TAC I/NET supports up to 32,000 individuals per tenant, the model type and revision date of a tenant’s door controllers will ultimately determine how many individuals will be supported
Resolution
I/NET Supports up to 32,000 individuals per tenant based on the model type and revision date of the tenant's door controllers determines how many individuals it will support. The following table shows the capacity of the various door controllers.
| Firmware Revision | Door Controller | Maximum Number of Individuals | Maximum number per Tenant |
|---|---|---|---|
| 2.1X and earlier | DPU 7910, DPU 7920 | Up to 24,000 per door | 24,000 |
| 2.2X to 3.23 |
DPU 7910, DPU 7920 w/o 48K MIP |
Up to 48,000 per controller. |
24,000 |
|
DPU 7920 with 48K MIP, SCU 1284 |
Up to 48,000 per door1 |
||
| 3.24 and later | DPU 7920 with 48K MIP, SCU 1284 | Up to 64,000 per door1 | 32,000 |
1Typically, the total number of individuals for a selected door cannot exceed 32,000. However, if one of the two doors controlled by a DPU is not being used (that is, no individuals are assigned to the door), you can assign up to 64,000 individuals to the door that is being used. This also requires the use of more than one tenant since no single tenant can have more than 32,000 individuals.
