Issue
Cyberstation Access Event Views do not show live events when the same Event Views are displayed properly on other Cyberstations.
Product Line
Andover Continuum
Environment
Continuum Cyberstation
EventView
Cause
More than one Network Interface Card (NIC) installed on a Cyberstation PC can result in erratic communications between Continuum Devices. Continuum supports only one NIC to be enabled on each Cyberstation.
Resolution
1. Uninstall or disable all Network Interface Card (NIC) but one.
2. Perform a Teach from the Cyberstation.