Issue
When using the "Commission and Download" command in Vista Workstation the controller being downloaded is failing with a "Completion Event Failure" and has multiple "Waiting for unit to restart" error messages.
Product Line
TAC Vista
Environment
- Vista Server/Workstation
- Classic Network
Cause
The controller being downloaded and presenting with this error message typically has been functioning and communicating on the network and an application update is being downloaded. The unit is busy responding to other communication (TAC network variables, Xenta group communication, etc) and can not devote full attention to the application download.
By setting the neuron status to unconfigured, the controller can focus only on the application download.
Resolution
- Right click on the Xenta programmable controller and select Advanced Operation > Neuron Unconfigured.
- Right click on the Xenta programmable controller and select Commission and Download.
It is unnecessary to set the Neuron status back to Configured because this is part of the Commission and Download process.
Similar steps are available for a LNS network and are discussed in "Completion event failure" and/or "Waiting for device to restart" errors when downloading a previous....
