Issue
Changing the name of a folder under which there is an active alarm, causes an incorrect "Source" path in the alarm message
Product Line
EcoStruxure Building Operation
Environment
Building Operation Workstation version 1.8 or earlier
Cause
If a folder name is changed it will be correctly updated, but if an active alarm is located in its sub-folders , then the alarm source path will not be updated.
Initial alarm before the folder name is changed, notice the source ...... FF IV/Trendloggar ......
The alarm after the folder name has been changed FF IV TEST, the / between FF IV TEST and Trendloggar is missing.
If the alarm has not been acknowledged, and clears a second entry for the alarm is displayed in the alarm view.
Resolution
This is fixed in SBO/EBO 1.9 and later versions.
For versions 1.8 or earlier:
Before updating a EcoStuxure Building Operation(EBO) folder name, check to see if there are any active alarms with a source path that use this folder. If there are, try to clear these alarms.
If a EBO folder name has been changed and there are alarms in the alarm view which cannot be cleared, then use the "Recheck" command to clear them.
