Issue
Active alarm view shows alarms in a distorted way or the colors are aren't correct.
Click in the alarm area in different places may cause some additional pieces of the fields to display
Product Line
Andover Continuum
Environment
- Continuum
- Windows XP
- Windows Vista
- Windows 7
- Windows Server 2003
- Windows Server 2008
Cause
Usually this happens on one PC and the others in the system are still working ok. Something on the PC has been installed or is interfering with the painting of the alarm screen.
Resolution
- Check to see if any MS updates have been applied to the system
- Run an antivirus and/or malware scan
- Remove the Silence Column and that should take care of the issue.
