Issue
Information needed for Integrating Access Expert BACnet objects into Continuum and EBO
Product Line
EcoStruxure Access Expert
Environment
Access Expert V3 Hosted
EcoStruxure Building Operation
Andover Continuum
BACNet
Cause
BACnet objects from Access Expert may show in Andover Continuum, but will not function. An integration using EcoStruxure Building Operation is needed.
Resolution
- BACnet objects from Access Expert may show in Continuum when a BACnet discovery is done, but they will not function.
- An integration using EBO with a SmartConnector is required to use Access Expert BACnet objects. Further details on the EcoStruxure Access Expert Smartconnector are available from the Exchange Marketplace.
