Issue
The functionality of the different tools and/or software does not operate as expected. Issues can appear related to controller functionality or possibly issues with how the standard programs work.
Product Line
EcoStruxure Building Operation
Environment
- Automated Engineering Tool (AET)
- Project Configuration Tool (PCT)
- EcoStruxure Building Operation (EBO)
Cause
When the latest versions of software and firmware are not being used, previously identified issues can cause problems with downloads or the operation of controllers.
In other situations, it is possible that the proper steps or tools are not being used correctly. This could require further instruction and information.
Resolution
In most situations, the troubleshooting steps below will address a majority of issues encountered wh...
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